okbk Terms and Conditions

okbk About the Platform

okbk is a trusted online casino and betting platform for users in Bangladesh. Our platform offers slots, live casino, cricket betting and a variety of games. These terms and conditions ("Terms") form a legal agreement between okbk and its users.

It is each user's responsibility to read and fully understand these terms. By starting to use the okbk website or application, you automatically consent to these terms. If you do not agree with any part of these terms, please refrain from using our platform.

General Terms

The following general terms apply to all services and activities on the okbk platform. These terms may change from time to time and updated terms will take effect from the date of publication.

1.1 Definitions

• "Platform" means the okbk website, mobile application and all related services.
• "User" means any person who holds or wishes to hold a registered account on okbk.
• "Account" means a user's registered profile on the okbk platform.
• "Balance" means the amount of funds held in a user's account.
• "Bonus" means any promotional offer provided by okbk.

1.2 Scope of Services

okbk provides slots, live casino games, sports betting (particularly cricket and football) and other online gaming facilities. Our services are designed specifically for users in Bangladesh and support payments via bKash, Nagad, Rocket and Upay.

1.3 Language and Communication

okbk provides customer support in Bengali. For any disputes or issues, contact can be made in Bengali or English.

Account Registration and Eligibility

2.1 Eligibility Requirements

To open an account on okbk, the following conditions must be met:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh.
• You must have an active mobile number (bKash / Nagad / Rocket / Upay enabled).
• You are not prohibited from gaming activities by any court or administrative order.
• You have not previously had an account banned on okbk.

2.2 Single Account Policy

Each user may hold only one account. If a single person holds multiple accounts, okbk reserves the right to suspend or terminate all such accounts and any bonuses associated with them may be forfeited.

2.3 Accuracy of Information

All information provided at registration must be truthful, accurate and complete. Providing false information may result in account termination and forfeiture of deposited funds. okbk may request identity verification (KYC) from a user at any time.

2.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect unauthorised access to your account, you must notify the okbk support team immediately. okbk will not be responsible for use of your account by a third party.

Deposit and Withdrawal Policy

3.1 Deposit Terms

Funds can be deposited on okbk via bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳500. Deposited funds are generally added to the account instantly.

• Minimum deposit: ৳500 (per method)
• Accepted currency: Bangladeshi Taka (BDT / ৳)
• Payment methods: bKash, Nagad, Rocket, Upay
• Deposited funds may only be used for gaming purposes
• Deposits from third-party accounts are not accepted

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawal funds will be returned to the same payment method used for the deposit.

3.3 Verification Process

For large withdrawal amounts, okbk may request additional identity verification. Failure to provide the required documents in time may delay the withdrawal.

3.4 Fraudulent Transactions

In the case of suspicious or fraudulent transactions, okbk reserves the right to freeze account funds and conduct a review. Compliance with anti-money laundering regulations is an obligation of okbk.

Bonuses and Promotions

okbk offers various bonuses and promotional offers for registered users. The following terms apply to all bonuses.

4.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. To withdraw this bonus, a wagering requirement of 15 times the total (deposit + bonus) amount must be completed.

• Bonus applies to the first deposit only
• Wagering requirement: 15x (total deposit + bonus amount)
• Wagering must be completed within 30 days of bonus activation
• If wagering is not completed in time, the bonus and bonus-related winnings will be cancelled
• An account is eligible for the welcome bonus once only

4.2 VIP Program

okbk has three VIP tiers: Bronze, Silver and Gold.

• Bronze: weekly cashback up to 0.3%
• Silver: weekly cashback up to 0.7%
• Gold: weekly cashback up to 1.0%
• You can advance to a higher tier based on gaming activity

4.3 General Bonus Terms

• Bonuses cannot be combined unless specifically stated.
• Bonus funds cannot be converted directly to cash.
• okbk reserves the right to change or cancel bonus offers at any time.
• If bonus abuse is suspected, the account will be investigated.

Gaming Rules

All games on the okbk platform are conducted fairly and impartially. Certified random number generators (RNG) are used to determine game outcomes, ensuring fair play.

5.1 Game Validity

• Each game has its own rules displayed in the game interface.
• If a game is cancelled due to a technical fault, bets will be refunded.
• If the internet connection is lost, game results will be determined according to server-side records.

5.2 Sports Betting

Betting is available on various sports events including cricket (BPL, IPL, T20 World Cup, ICC tournaments) and football (FIFA World Cup, Asian Cup). Betting odds and market terms are displayed on each event's page.

5.3 Game Error Policy

If irregular winnings are obtained by exploiting a bug or error in a game, okbk reserves the right to void those winnings. It is your responsibility to notify the support team immediately upon discovering an error.

Prohibited Activities

Any of the following activities are strictly prohibited and may result in immediate account termination and forfeiture of all funds:

• Creating multiple accounts or using a third party's account.
• Abusing or manipulating the bonus system.
• Playing games using automated bots or software.
• Providing false identity or documents.
• Using the platform for money laundering or illegal financial activities.
• Exploiting game bugs or vulnerabilities to gain an unfair advantage.
• Colluding with other users to manipulate games.
• Attempting to hack or attack okbk's systems.

Security and Privacy

okbk gives the highest priority to protecting users' personal and financial information. Our platform uses SSL encryption to keep data transmission secure.

7.1 Data Collection and Use

Information collected at registration is used solely for account management, identity verification and service improvement. For more details, please read our Privacy Policy.

7.2 Sharing Information with Third Parties

Users' personal information is not shared with third parties except where required by law. Limited information may be passed to payment providers as necessary for payment processing.

7.3 Cookies & Tracking

Our platform uses cookies to improve the user experience. By continuing to use the platform, you are considered to have consented to the cookies policy.

Account Cancellation

8.1 Closure by User

Any user may request to close their account at any time. Any remaining balance in the account should be withdrawn before making the request.

8.2 Cancellation by okbk

okbk may suspend or cancel an account in the following circumstances:

• In the event of a violation of the terms and conditions.
• In the event of providing false information or documents.
• In the event of a long-term inactive account.
• In the event that evidence of fraud or misuse is found.
• For legal or regulatory reasons.

8.3 Balance After Cancellation

If an account is cancelled due to a rule violation, any bonuses and winnings derived from bonuses will be forfeited. Funds from valid deposits may be returned after verification, but may be delayed if under investigation.

Limitation of Liability

okbk always strives to operate a safe and reliable platform. However, okbk's liability is limited or absent in the following cases:

• Loss caused by internet outages or technical issues from third parties.
• Loss caused by a user's own negligence or failure to comply with the terms and conditions.
• Games being disrupted due to unexpected server downtime or maintenance breaks.
• Loss caused by cyberattacks or other external security breaches.
• Financial loss resulting from gaming — gaming is itself a risky activity.

Responsible Gaming

okbk takes responsible gaming very seriously. We believe gaming should be a form of entertainment — not a source of financial hardship.

10.1 Self-Limitation Tools

• Deposit limits: Set a maximum limit on daily, weekly, or monthly deposits.
• Betting limits: Decide in advance how much you will bet in each session.
• Self-exclusion: Temporarily close your account for a set period of time.
• Cooling-off period: Take a break ranging from 24 hours to 6 weeks.

10.2 Support

If you notice signs of gaming addiction, please contact our support team. We can guide you toward professional assistance. For more details, please read our Responsible Gaming page.

Dispute Resolution

In the event of any dispute or complaint, the following process must be followed:

11.1 Initial Contact

First, contact our support team via 24/7 live chat or email ([email protected]). Most matters are resolved at this stage.

11.2 Formal Complaint

If the matter is not resolved via live chat, submit a written complaint by email. We will provide an initial response within 7 business days of receiving the complaint and issue a final decision within 30 business days.

11.3 Record Keeping

In the event of a dispute, okbk's server logs and database records will be considered final evidence. The user must present evidence in support of their claim.

Changes to Terms

okbk reserves the right to amend, change, or update these terms and conditions at any time. The revised terms and conditions will take effect from the date they are published on the platform.

12.1 Notice

For significant changes, a notification will be sent to the registered email or posted on the platform. For relatively minor changes, only the updated date on the page may be changed.

12.2 Use After Changes

If you continue to use the platform after the revised terms and conditions are published, you are considered to have consented to the new terms and conditions. If you do not agree to the new terms and conditions, stop using the platform and withdraw your balance.

Have you read and understood these terms and conditions? Log in to okbk or visit our FAQ page for more information.